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February 29, 20125 Types of Critics in Your Church
And how to handle them
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Maybe whenever you see one of your critics coming, your palms begin sweating. The hairs on the back of your neck may stand straight in a salute. Your eyes focus on every object in the room and rest on the chemical storage closest—perfect! Maybe you’ve even squeezed your body into the tiny space and watched through the cracked-open door as she passed by.
Surely there is a better way to deal with your critics in the church than hiding from them.
Here are the five different types of critics who may be infiltrating your ministry and practical advice on how to deal with them without hiding in the chemical closet:
1. The Cruel Critic rarely considers herself cruel. Usually, the Cruel Critic experienced cruelty during her childhood or adolescence and responds out of her own pain. Take a step back and breathe. Clarify what she is trying to say. The truth of her statement may be hidden underneath the poignancy of her words. Address the real issue in a non-defensive way, smothering your reply in grace. This breaks the cycle of spite and exemplifies another way to behave.
You will occasionally encounter the Cruel Critic face to face, but most often you will find her online. Through a screen she forgets she is communicating with another human being. With the keyboard as a separator, the temptation to counteract critique with a sharp tongue is even stronger. Give yourself even more time before you respond.
When appropriate, give the person the benefit of the doubt by assuming her cruelty is unintentional, and help her recognize what she is doing. Remember to temper your words with love and grace, especially since you don’t know if her passion is due to past pain. Chances are, if the Cruel Critic communicates to you online she is also communicating to others in the congregation in a similar manner.
Never forget the importance of extending grace and kindness to The Cruel Critic. You may become a balm of healing and restoration in her life.
2. The Never-Satisfied Critic is exhausting and will grate on your emotions. Part of the reason your best isn't good enough is because her best isn't good enough for her either. With this insight, encourage this Critic when her best is good enough. Did she do a good job greeting newcomers last Sunday? Tell her! Whenever a victory occurs, especially when the victory is hers, include her in the celebration.
If including her still doesn’t help, request to change the ratio. This will be a hard conversation but well worth the difficulty. Ask the Never-Satisfied Critic to provide three positive comments for every one negative. If she still isn’t satisfied, consider asking her to plug into another area of ministry. Remember that she has a gift someone else may be better equipped to discover and celebrate.
3.The Self-Appointed Critic deems herself the judge of everything you do. While having someone who can recognize problems is important, what you really need are people who will also provide a solution.
Rouse the Self-Appointed Critic to take responsibility for finding a solution by asking her how she would fix the problem. By suggesting she can be the key for resolution, you’ll redirect her energies from conveying critiques to creating closure. You may find that the your biggest critic becomes your closest champion.
4. The I-Wish-I-Were-You Critic can be difficult to identify because you may not recognize where the sharp edges of the critique come from. "In my experience"; "At my last church, I"; "When I was leading" are all phrases this Critic tends to use.
Give value to the gifts God has given this Critic. Perhaps she did an excellent job orchestrating the last women’s retreat. Awesome! However, you have been placed in your particular leadership role for a reason. Establish the boundary of your leadership with gentleness. Once you have done so, use your role to raise up others as leaders, including the I-Wish-I-Were-You Critic.
Is there a place she can serve? Need another small group leader? With some guidance, she may help launch a fabulous new ministry or outreach at your church.
5. The Constructive Critic is the Winner of the Best Critic Award. The Constructive Critic not only identifies the problem, but has a solution and wants to take part. Invite her to celebrate as goals are accomplished. Be intentional in identifying her strengths to give encouragement. As she gains more trust, invite her to contribute further and to take ideas to the next level.
Which critic is the hardest for you to deal with? Why?
How far out of your way have you gone to avoid a critic?
Margaret Feinberg is a popular speaker and author of more than two dozen books, including Hungry for God: Hearing His Voice in the Ordinary and the Everyday. Margaret lives with her husband, Leif, in Morrison, Colorado.





Comments
Great article. Critics are everywhere in all professions. Recently met with fellow parishoners & we believe we
can have our biggest critic in the pulpit...soul check
Posted By: Jan Chico | March 2, 2012 10:34 AM
Thanks for your insight into critics in ministry and how to best respond.
Posted By: Mark O | March 2, 2012 1:42 PM
Love the comment that the biggest critic is in the pulpit! Great thought provoking and crave more. Keep em coming
Posted By: Vikki Blondin | March 6, 2012 1:32 AM
I understand this is a women's site, but I was hugely disappointed that all 5 of your critic types were female. Men do all these same ways of being critics.
Posted By: Marian | March 7, 2012 12:49 PM
Terrible article. Awful. When I was a writer at another church, I wrote articles so much better than this one. I am kidding, of course...thanks so much for the insightful perspective on dealing with critics and criticism in our churches.
Posted By: PFN | March 7, 2012 6:16 PM
Thank you for this article. I appreciate that it encourages being open rather than defensive. It also encourages the pastor to affirm the critic and look for the truth in what the critic is saying. I like the Ken Sande model of using the peacemaking PAUSE Principle of negotiating. Check it out in The Peacemaker by Ken Sande.
Posted By: Tim Owen | March 8, 2012 9:02 AM
The cruel critic is the hardest for me. However, I did recognize in one particular person that they had their own hangups that they projected on to other people. Of course, that was once I removed myself from the church that I was able to see it clearly for what it was. These individuals can be quite toxic and leave nothing but a trail of victims. Sometimes it becomes necessary for your own emotional and spiritual health to remove yourself from situations with them because no amount of constructive redirection of their energy seems to help. If only there were people brave enough to stand up to them and check them rather than coddle them. At the end of the day though, it is only when we want to change that any of us actually does change.
Posted By: Pat | March 8, 2012 10:13 AM
Every time you wrote she or her. Women are the only critics. Oh. Does that comment make me a critic. :) OK-everything you wrote was perfect. LOL
Posted By: liz | March 9, 2012 4:43 PM
your article was passed out by a male pastor who has shut out every women leader in our congregation. He never cited the source and used it for admonishment. After much prayer, I googled to find your article but the above link appeared first. thank you Jesus
Posted By: Miram | March 13, 2012 8:26 AM
Miram-- I would encourage you to let the others who received the article know the source and the heart behind the article---this may bring encouragement and hope. Praying for you!
Posted By: Margaret Feinberg | March 20, 2012 7:12 PM